Privacy Policy

INTRODUCTION

Gaya Chic is strongly committed to protecting your privacy. This Privacy Policy describes the types of information that we collect about you when you visit our website, www.gayachic.com, as well as how we may use, share, and disclose that information. Your use of the website signifies your assent to this Privacy Policy. 

1. COLLECTION OF INFORMATION

Gaya Chic collects information from you when you choose to provide it to us, such as when you make a purchase, create an account, sign up for our email list, provide a product review or rating, or otherwise contact us (including through the website’s live chat feature). As described in more detail below, the information we collect may include your name, billing and shipping address(es), email address, payment card information, phone number, birthdate, account user name and password, and product rating or review.

-Make a Purchase: Through the website, you will be able to purchase Gaya Chic products. We will ask for your name, billing and shipping address(es), telephone number, email address, and payment card information in order to process and confirm your order, and ship your item(s) to you.

-Email List: Through the website, you may add your email address to the Gaya Chic email list. Gaya Chic will never share your email address with, or sell your email address to, an unaffiliated third party. You may opt out of receiving marketing emails from Gaya Chic at any time by contacting us with your request at info@gayachic.com.

-Ratings and Reviews: Through the website, you may provide a public rating or review of a product you purchased. You may be required to provide your email address when you provide a public rating or review. Please remember that any information you may disclose in these public areas of the website becomes public information. As a result, please exercise caution when disclosing personal information in these public areas.

-Customer Service: If you engage with our Customer Service center you may be asked for information such as your name, email address, billing and shipping address(es), telephone number, and order number (if you have made a purchase). We use this information to assist you and address your needs.

2. CONSENT

How do you get my consent?

When you provide us with personal information to complete a transaction, verify your credit card, place an order, arrange for a delivery or return a purchase, we imply that you consent to our collecting it and using it for that specific reason only.

If we ask for your personal information for a secondary reason, like marketing, we will either ask you directly for your expressed consent, or provide you with an opportunity to say no.

How do I withdraw my consent?

If after you opt-in, you change your mind, you may withdraw your consent for us to contact you, for the continued collection, use or disclosure of your information, at anytime, by contacting us at info@gayachic.com.

3. AUTOMATIC COLLECTION OF INFORMATION

We may use cookies, pixel tags, or other technologies to collect certain information when you use this website or interact with our emails and online advertisements. For example, we may automatically collect statistical information such as your IP address, operating system, browser type, and other technical information about your computer.

We also may collect information about your use of the website, including the identity of the website that referred you to our website; the pages you view; the features you use; the links you click; the date and time you access the website; whether you receive, open, forward, or click-through emails and advertisements; and other usage data.

We also work with business partners (“Service Providers”) that use tracking technologies to deliver advertisements on our behalf across the Internet. These companies may collect information about your visits to our website and your interaction with our advertising and other communications.

Cookies: Cookies are small pieces of information that are stored by your browser on your computer’s hard drive and used to collect information about your activities on the website. These cookies provide statistical data that helps us to improve our website and deliver better and more customized services.

Pixel Tags: Pixel tags are tiny graphic images on that help us analyze customer online behavior and measure the effectiveness of our website and advertising.

Tracking Options and California Do Not Track Disclosures.

You have the ability to set your browser to limit the tracking described above, or to refuse cookies, as well as to remove cookies from your hard drive, but by doing so, you may not be able to take full advantage of all of our offerings. Check the “Help” menu of your browser or operating system to learn how to change your tracking settings or cookie preferences. On your mobile device, you can adjust your privacy and advertising settings to limit your tracking for advertising or control whether you receive more relevant advertising. Note that our systems may not recognize Do Not Track headers or requests from some or all browsers.

We may combine the information we receive from and about you, including information you provide to us and information we automatically collect, to improve our website, to personalize your online experience, to help us deliver information to you, to determine the effectiveness of our advertising, and for other internal business purposes.

4. INFORMATION USE

We may use the information we collect from and about you for various purposes, such as to:

-Provide services and communicate with website visitors

-Process transactions

-Improve our website and customer shopping experience

-Send communications about our products, services, and promotions

-Respond to your inquiries

-Contact you when necessary

-Prevent and detect fraud and abuse

-As described to you at the point of collection

5. INFORMATION DISCLOSURE

We may disclose the information we collect from and about you (1) to our Service Providers, if the disclosure will enable them to perform a business, professional, or technical support function for us; (2) as necessary if we believe that there has been a violation of our rights or the rights of any third party; (3) to respond to judicial process or provide information to law enforcement or regulatory agencies or in connection with an investigation on matters related to public safety, as permitted by law, or otherwise as required by law; and (4) as described to you at the point of collection. We do not sell the information we collect to any non-affiliated third parties.

Gaya Chic may sell or purchase assets during the normal course of our business. If another entity acquires us or any of our assets, information we have collected about you may be transferred to such entity. In addition, if any bankruptcy or reorganization proceeding is brought by or against us, such information may be considered an asset of ours and may be sold or transferred to third parties. Should such a sale or transfer occur, we will use reasonable efforts to try to require that the transferee use the information provided through the website in a manner that is consistent with this Privacy Policy.

6. SERVICE PROVIDERS

We may contract with third parties to perform functions related to the website (“Service Providers”). Service Providers will have access to the information collected as necessary to perform their business functions for Gaya Chic, some of which are described in this Policy, but may not use or share that information for purposes outside the scope of those business functions.

7. SHOPIFY

Our store is hosted on Shopify Inc. They provide us with the online e-commerce platform that allows us to sell our products and services to you.
Your data is stored through Shopify’s data storage, databases and the general Shopify application. They store your data on a secure server behind a firewall.

Payment:
If you choose a direct payment gateway to complete your purchase, then Shopify stores your credit card data. It is encrypted through the Payment Card Industry Data Security Standard (PCI-DSS). Your purchase transaction data is stored only as long as is necessary to complete your purchase transaction. After that is complete, your purchase transaction information is deleted.
All direct payment gateways adhere to the standards set by PCI-DSS as managed by the PCI Security Standards Council, which is a joint effort of brands like Visa, Mastercard, American Express and Discover.
PCI-DSS requirements help ensure the secure handling of credit card information by our store and its service providers.
For more insight, you may also want to read Shopify’s Terms of Service (https://www.shopify.com/legal/terms) or Privacy Statement (https://www.shopify.com/legal/privacy).

8. COOKIES

 Here is a list of cookies that we use. We’ve listed them here so you that you can choose if you want to opt-out of cookies or not.

 _session_id, unique token, sessional, Allows Shopify to store information about your session (referrer, landing page, etc).

 _shopify_visit, no data held, Persistent for 30 minutes from the last visit, Used by our website provider’s internal stats tracker to record the number of visits

 _shopify_uniq, no data held, expires midnight (relative to the visitor) of the next day, Counts the number of visits to a store by a single customer.

cart, unique token, persistent for 2 weeks, Stores information about the contents of your cart.

 _secure_session_id, unique token, sessional

 storefront_digest, unique token, indefinite If the shop has a password, this is used to determine if the current visitor has access.

9. OUR COMMITMENT TO DATA SECURITY

Gaya Chic goes to great lengths to keep financial information private and safe. We take certain physical, electronic, and administrative steps to maintain the security and accuracy of the information we collect from and about website visitors and users.

While we will use every reasonable means to help ensure the security and integrity of our network and systems, we cannot guarantee our security measures.

10. OUR COMMITMENT TO CHILDREN'S SECURITY

Protecting children’s privacy is important to us. We do not direct the website to, nor do we knowingly, collect any information from children under the age of thirteen (13).

11. CHANGES TO THIS PRIVACY POLICY

We reserve the right to modify this privacy policy at any time, so please review it frequently. Changes and clarifications will take effect immediately upon their posting on the website. If we make material changes to this policy, we will notify you here that it has been updated, so that you are aware of what information we collect, how we use it, and under what circumstances, if any, we use and/or disclose it.
If our store is acquired or merged with another company, your information may be transferred to the new owners so that we may continue to sell products to you.

12. HOW TO CONTACT US

If you would like to: access, correct, amend or delete any personal information we have about you, register a complaint, or simply want more information contact our Privacy Compliance Officer at info@gayachic.com.